FREQUENTLY ASKED QUESTIONS

Karma Hair offers 100% virgin human hair extensions. Our hair is unprocessed, cuticle-aligned, and sourced to provide long-lasting quality, natural movement, and minimal shedding with proper care.

Yes. All Karma Hair products are made with 100% human hair and can be washed, dyed, bleached, curled, and straightened. For best results, we recommend professional coloring.

With proper care, Karma Hair extensions can last 2-3 years or longer. Longevity depends on maintenance, installation, and how often the hair is manipulated.

Our hair is double-checked for quality and minimal shedding. However, shedding and tangling can occur if hair is not properly maintained. Always follow our recommended care instructions. Hair Extension Aftercare DETANGLE: USE A WIDE TOOTH COMB OR YOUR FINGERS TO GENTLY DETANGLE HAIR, STARTING FROM THE ENDS AND WORK YOUR WAY UP TO AVOID BREAKAGE. WASHING: WASH THE HAIR EVERY 2-3 WEEKS OR WHEN PRODUCT BUILDUP OCCURS. OVER WASHING CAN STRIP THE HAIR OF ITS NATURAL LUSTER. SHAMPOO: USE A SULFATE-FREE, HYDRATING SHAMPOO TO CLEANSE THE HAIR WITHOUT STRIPPING ITS NATURAL MOISTURE. APPLY GENTLY IN A DOWNWARD MOTION; DO NOT RUB OR TWIST. CONDITIONER: USE A DEEP CONDITIONER OR MASK TO MAINTAIN SOFTNESS AND HYDRATION. FOCUS ON THE MID-LENGTHS TO ENDS, AND LET IT SIT FOR 10-15 MINUTES BEFORE RINSING WITH COOL WATER. AIR-DRYING: AFTER WASHING, BLOT THE HAIR GENTLY WITH A MICROFIBER TOWEL TO REMOVE EXCESS WATER, AND LET IT AIR DRY NATURALLY ON A WIG STAND OR HANGER. HEAT TOOLS: RAW AND VIRGIN HUMAN HAIR CAN TOLERATE HEAT STYLING, BUT ALWAYS USE A HEAT PROTECTANT SPRAY TO PREVENT DAMAGE. LIMIT HEAT EXPOSURE TO PROLONG THE HAIR’S LIFE.

Yes. Since our hair is virgin, it can be colored or bleached. We strongly recommend consulting a professional stylist and performing a strand test first. Karma Hair is not responsible for damage caused by chemical processing.

Bundle recommendations depend on the desired fullness and length: • Lengths 12”–18”: 2–3 bundles • Lengths 20”–24”: 3–4 bundles • Lengths 26” and up: 4+ bundles A closure or frontal may be added for a complete look. **(These recommendations are based on previous customer purchases. Please consult with your stylist for an accurate amount of bundles to purchase, with or without a closure or frontal.)

• Closure: Covers a small portion of the top or front (typically 4x4 or 5x5) • Frontal: Covers the entire hairline from ear to ear (typically 13x4 or 13x6) **These measurements are in inches (Width x Length).

Orders are processed within 1–3 business days. Shipping time varies based on location and selected shipping method. Tracking information will be emailed once your order ships. More detailed shipping information can be found under our Shipping Policy section or by contacting us directly.

Local pickup is an available option at checkout. Please refer to our Shipping Policy section to see instructions for local pickup.

Due to hygiene reasons, all sales are final on hair extensions, wigs, closures, and frontals. Exchanges or returns may be considered only if the hair is unused, unaltered, and in original packaging. Please review our full Return Policy before purchasing.

Orders cannot be canceled or modified once package has been shipped. Please double-check your order details before submitting.

Yes. Karma Hair offers wholesale pricing. Please contact us directly for more information on wholesale inquiries.

Custom hair extensions and wigs are final sale and are not eligible for refunds or exchanges once production has begun. Full payment must be made before production can begin on custom order.

You may contact us via phone, text, email or through our website’s contact form. Please allow 24–48 business hours for a response.